Terms of service

Welcome to Ziva Nest. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General

By using our website, you confirm that you are at least 18 years old or are using the website with the permission of a parent or legal guardian.

2. Products & Orders

We make every effort to display our products accurately. However, slight differences in color or appearance may occur due to screen settings.

We reserve the right to refuse or cancel any order if necessary, including cases of pricing errors, stock unavailability, or suspected fraudulent activity.

3. Pricing

All prices are listed in Pakistani Rupees (PKR) and may change without prior notice.

4. Payment

We currently offer Cash on Delivery (COD) for eligible locations in Pakistan. Payment must be made at the time of delivery.

5. Shipping

Orders are usually delivered within 3–5 business days, depending on the delivery location.

6. Returns & Exchanges

Returns or exchanges are accepted only according to our Return & Refund Policy. Customers are responsible for applicable return shipping charges where stated.

7. Intellectual Property

All content on this website, including logos, images, text, and graphics, is the property of Ziva Nest and may not be copied or used without permission.

8. Limitation of Liability

Ziva Nest is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.

9. Changes to These Terms

We may update these Terms of Service at any time. Any changes will become effective once posted on this website.

10. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the contact details available on our website.